Privacy Policy

Welcome to Heltris. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a consultation, or submit an inquiry through our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name
  • Job Title
  • Any information you provide in your message

Non-Personal Information

We may automatically collect certain information about your device and website usage, including:
  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Pages Visited
  • Time Spent on the Website
  • Referral Source

2. How We Use Your Information

We use the information we collect to:
  • Respond to your inquiries and requests
  • Provide our services and support
  • Improve our website and user experience
  • Communicate important updates
  • Analyze website performance and usage trends
  • Prevent fraud and maintain website security
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience.
Cookies help us:
  • Remember your preferences
  • Understand website traffic
  • Improve website performance
  • Provide a better user experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share your information only with:
  • Trusted service providers who help operate our website or business
  • Professional advisors where necessary
  • Government or regulatory authorities when required by law
  • Parties involved in protecting our legal rights or preventing fraud
All third-party providers are expected to maintain appropriate confidentiality and security measures.

5. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to safeguard your data, no method of internet transmission or electronic storage is completely secure.

6. Third-Party Links

Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing any personal information.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:
  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable
To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
Any updates will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through the contact information provided on our website.

We will make reasonable efforts to respond to your inquiries promptly.